— Service
Returns
We want your ORAXI experience to feel considered from the first conversation onward. If you need to discuss a return, our atelier team can review the order and guide you through the next step.
Start a request
Contact us with your order number and a short description of the request. This gives the team the context needed to review it accurately.
Review and next steps
Return requests are reviewed with the order details and the condition of the item in mind. The atelier will confirm the available next steps directly; no return is complete until it has been confirmed by the team.
Need help now?
Visit the Contact page for the current support details. Including your order number helps us respond more efficiently.